Your Dedicated Service Department

FOR ALL YOUR POST-INSTALLATION SERVICE NEEDS, Omnidian is the all-in-one solution for solar retailers and OEMs. Partnering with Omnidian provides a key differentiation factor, setting you apart with exceptional service and proactive monitoring. Free up your team’s time and resources with a single partnership.

Great Solar Deserves Great Service

Simplify your post-installation services with Omnidian Australia and stand out from the competition by offering proactive monitoring and support to your new customers. Partner with us, and let our experts handle every service and site visit, ensuring your operations run smoothly and efficiently.

  • 01

    Proactive Monitoring

    We monitor your systems and remotely diagnose issues. And, if a problem needs attention, we solve it promptly for you and your customer.

  • 02

    5-star Customer Care Team

    In addition to remote diagnostics, troubleshooting, and timely service, our local experts are a call or click away.

  • 03

    Fault Remediation

    If an on-site visit is required, we bear the risk and the costs for a fixed monthly fee.

  • 04

    Field Service Network

    Using pre-qualified service professionals, we provide on-site maintenance and repair services.

Who We Serve

  • Solar Retailers & OEMs

    Exclusively serving the nation’s leading solar retailers and OEMs.

    Learn More

Awards
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2021

Top 10 Solar Tech Service Companies

Utilities Tech Outlook
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2021

Most Innovative U.S. Energy Companies

Futurology
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2018-2023

Top 100 Places to Work

Seattle Business Magazine
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2022-2024

Selected as Global Cleantech 100

Cleantech Group
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Why Our Partners Choose & Stay With Us

  • They responded to my maintenance request quickly, and were able to fit me in within a week. Shea was friendly, competent, and very knowledgeable. The service technician, Colin, was also great. Thank you!

    Caitlin G. ———— Homeowner
  • 1st class service & response to a problem with my Solar Edge system performance. Shea was most helpful in resolving a system performance issue – this was achieved remotely and follow up through to resolution. Very satisfied with this service & would be confident in recommending Omnidian. Many thanks.

    Ashley L. ———— Homeowner
  • Thank you so much Gurvinder for all your help. Consummate professional, highly skilled. Greatly appreciated. Regards, Tom

    Tom S. ———— Homeowner
  • I had an issue with my Fronius Primo 3.0 Inverter. Gurvinder Coshal from Omnidian quickly resolved my issue with accurate instructions. Thanks Gurvinder Coshal.

    Alfred R. ———— Homeowner
  • Grace was very helpful, and very patient. I am not so good with technology being in my 80s. Thank you Grace and your male colleague for solving my problem.

    Michael W. ———— Homeowner
  • I had an issue with Tesla application, and friendly people from Omnidian (Steve, David and Gurvinder) resolved the issue with Tesla and gave updates regularly till resolution of the problem. Thank you guys again.

    Zoran N. ———— Homeowner
  • The staff were professional and knowledgeable. They resolved my problem very promptly and followed up to ensure it was still operating correctly a few days afterwards.

    Bernie K. ———— Homeowner
  • Had a problem with inverter not connecting to the internet. Omnidian technician did a brilliant job of analysing and persisting, tracking the issue, till he solved the problem. Thankful for the professionalism of the service. A big thank you to Grace for keeping communication open and following thru promptly. Would recommend Omnidian any time.

    Gnanaletchumy J. ———— Homeowner