Residential Retailers
Experience comprehensive customer care and service support for your residential solar assets. Purpose-built proprietary technology powered by a passionate local team.
Experience comprehensive customer care and service support for your residential solar assets. Purpose-built proprietary technology powered by a passionate local team.
Proactively monitoring your systems through machine learning enhances issue intelligence, driving efficient resolution.
By remotely diagnosing issues, we minimise unnecessary service calls, reducing truck roll costs.
Operating as your referral engine we help your business grow by identifying upgrade opportunities and channelling them directly to you.
With a field service network across Australia, your geographic growth potential is virtually limitless. Service partner performance is continually reviewed by our team for quality, so you can rest easy knowing your assets are in good hands.
Our proprietary technology models performance by creating a digital twin of your assets and layering on live, satellite-derived weather data. Using machine learning and AI, we monitor your real-world assets for underperformance to identify and diagnose alerts, and drive remediation.
By filtering out false and unactionable alerts, we can quickly pinpoint the root cause when issues arise. This ensures fast, focused resolution — allowing us to deliver great service at low cost.
On top of that, our solar experts become an extension of your team, so you can grow and manage your portfolio at a fraction of the cost of hiring additional staff. You’re backed by an onshore team of solar experts tracking the health of your assets.
Breakthrough insights, dramatic improvements in symptom detection, root-cause diagnostics, and optimized asset remediation are driving greater efficiencies in the solar industry.